ARTIFICIAL GRASS TX PRIVACY POLICY

Artificial Grass TX operates www.artificialgrasstx.com, located at 4890 West Main Street, League City, TX 77573 (“Artificial Grass TX” or “we”). It is Artificial Grass TX policy to respect your privacy regarding any information we may collect and how we treat your personal information we collect when you visit our use our website. Please read this notice very carefully.

Website Visitors
Like most website operators, Artificial Grass TX collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Artificial Grass TX purpose in collecting non-personally identifying information is to better understand how Artificial Grass TX visitors use its website. From time to time, Artificial Grass TX may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Artificial Grass TX SMS Program Terms & Conditions

  1. Program Description:
    By opting in, you agree to receive SMS messages from Artificial Grass TX about our products, promotions, updates, and other related information. Message frequency may vary depending on your preferences and program participation.
  2. You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
  3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@artificialgrasstx.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
  6. For privacy-related inquiries, please refer to our privacy policy: https://artificialgrasstx.com/privacy-policy/

Privacy Policy “No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

Children’s Privacy
Children under 18 years of age are not permitted to use the Website for any purpose and Artificial Grass TX does not collect personally identifiable information from children under the age of 18. If we learn we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from a child under 18, please contact us at info@artificialgrasstx.com.

THE INFORMATION WE COLLECT

Visitors to the Website
When you submit a request throughout our various forms on the website such as Contact Us, Start Your Project, Request a Quote and others you may voluntarily provide us with certain information about yourself. This can include name, email address, contact information, details of your request, and any other information you provide us. We also collect records and copies of your correspondence (including email addresses), if you contact us. If you’re visiting the Website on your mobile device, you may also choose to provide us with location data. The personal information gathered is used for its intended purpose and marketing purposes and never shared with any third party.

Website Access Information
Like most website operators, Artificial Grass TX collects non-personally-identifying information typically made available by web browsers and servers, such as browser type, language preference, referring website, and the date and time of each visitor request. The purpose of collecting this information is to better understand how visitors interact with the Artificial Grass TX website and to improve user experience.

From time to time, Artificial Grass TX may aggregate and share non-personally-identifying information — for example, by publishing reports on general website usage trends.

Artificial Grass TX may also collect potentially personally-identifying information such as Internet Protocol (IP) addresses, as well as behavioral data about how users navigate and interact with the website. For example, we may monitor website traffic to identify spam activity or analyze patterns in site usage. In addition, we may use technologies to collect behavioral tracking information across third-party websites or other online services to understand how users engage with content over time.

We may also use publicly available tools to associate IP addresses with corporate or geographic data to better understand user interest in our products and services.

Beyond standard log data, we may collect information about the device you use to access our website, such as: device type, operating system, device settings and identifiers, and crash data. The exact information we collect depends on your device type and settings. To better understand what data your device may share, we encourage you to review the privacy policies of your device manufacturer or software provider.

While we do not collect personal information automatically, we may link collected technical information with personal data you have voluntarily provided to us or that we have collected from other legitimate sources.

Cookies and Web Beacons
Like many websites, the Artificial Grass TX website may use “cookies” to collect information. A cookie is a small text file stored on a visitor’s computer that a browser provides to the website upon each return visit. Artificial Grass TX may use cookies to identify and track users, analyze their usage of the website, and understand their website access preferences.

Visitors who prefer not to have cookies placed on their computers should adjust their browser settings to refuse cookies before using the website. Please note that certain features of the website may not function properly without cookies enabled.

Some parts of our website may also use locally stored objects (commonly known as flash cookies) to collect and store information about your preferences and navigation patterns to, from, and within our site. Flash cookies are not managed through standard browser settings the same way as regular cookies, so separate controls may be necessary.

Additionally, certain pages of our website may contain small electronic files known as web beacons (also called clear GIFs, pixel tags, or single-pixel GIFs). These elements allow Artificial Grass TX to, for example, count users who have visited specific pages or to compile other relevant website statistics—such as tracking the popularity of particular content or verifying system and server performance.

Google Analytics
The Artificial Grass TX website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help analyze how visitors interact with the website. The information generated by these cookies—such as your IP address and usage data—may be transmitted to and stored by Google on servers located in the United States.

Google uses this information on behalf of Artificial Grass TX to evaluate website usage, generate reports on website activity, and provide additional services related to internet usage and user behavior. The IP address collected by your browser through Google Analytics will not be associated with any other data held by Google.

You can refuse the use of cookies by adjusting your browser settings. Please note, however, that disabling cookies may impact the functionality and experience of using our website.

If you prefer to opt out of Google Analytics tracking altogether, you can download and install the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout?hl=en

How We Use Your Information
We use the information we collect to ensure you have full access to, and the best possible experience with, our website and services. Specifically, your information may be used for the following purposes:

  1. To provide, maintain, and enhance our services, features, and website content
  2. To manage your account and support your use of our services
  3. To make your navigation and interaction with the website more intuitive and seamless
  4. To better understand your preferences, needs, and interests
  5. To respond to inquiries, service requests, or comments you submit
  6. To personalize your experience and tailor content to your interests
  7. To deliver relevant updates, notifications, advertisements, newsletters, and promotional communications
  8. To send important service-related announcements or alerts
  9. To monitor and protect against unauthorized access or malicious activity
  10. To evaluate overall usage trends and measure user engagement
  11. To fulfill any other purpose disclosed to you at the time your information is collected, or with your consent

If you have any questions about how your information is used, feel free to contact us at info@artificialgrasstx.com.

How We Share Your Information
We may share non-personally identifiable, aggregated information about our users without restriction.

If you use the Artificial Grass TX website to request a quote or service, we may share certain information—such as your name, email address, phone number, job site location, and project details—with a trusted third-party contractor to fulfill your request.

Except as otherwise described in this policy, Artificial Grass TX discloses potentially personally-identifying information only to its employees, contractors, and affiliated organizations who (i) need to know the information to process it on our behalf or provide services through the website, and (ii) have agreed to keep it confidential. Some of these employees, contractors, or affiliated partners may be located outside your home country. By using our website, you consent to the transfer of such information to them.

Other than as described above, Artificial Grass TX will only disclose personally-identifying information:

  • When required to do so by law, subpoena, or court order
  • When we believe in good faith that disclosure is reasonably necessary to protect the rights, property, or safety of Artificial Grass TX, our users, third parties, or the public
  • If you have provided explicit consent for us to do so

If you contact us (e.g., via email or a feedback form), we reserve the right to publish your message—excluding personally identifiable information—if it helps clarify or respond to your request or support other users.

In the event of a business transaction, such as a merger, acquisition, asset sale, or bankruptcy, user information may be among the assets transferred or acquired. You acknowledge and agree that such transfers may occur, and any acquirer of Artificial Grass TX may continue to use your personal and non-personal information in accordance with this Privacy Policy.

Artificial Grass TX does not rent or sell your personally-identifying information to third parties under any circumstances, except with your expressed  permission.

Your Access to and Control Over Your Information
At Artificial Grass TX, we are committed to giving you control over your personal information. We provide several options to help you manage how your data is collected and used:

  1. Tracking Technologies and Advertising

You can configure your web browser to refuse all or some cookies, or to notify you when a cookie is being placed on your device. To manage Flash cookies specifically, visit Adobe’s Flash Player settings page. Please be aware that disabling cookies may impact the functionality of certain features on our website, and some sections may become inaccessible.

  1. Promotional Communications from Artificial Grass TX

If you prefer not to have your information used for promotional purposes—either by us or by third-party partners promoting their products or services through our platform—you may opt out in the following ways:

  • Click the “email preferences” or “unsubscribe” link at the bottom of any marketing email we send
  • Contact us directly at info@artificialgrasstx.com
  • If you’ve received a promotional email, you can reply with a request to be removed from future communications

Please note: This opt-out applies only to marketing and promotional messages. It does not apply to communications related to service transactions, such as order confirmations, appointment scheduling, warranty registrations, or customer service inquiries.

Accessing, Correcting, and Deleting Your Information
You may review, update, or request the deletion of your personal information by contacting us at info@artificialgrasstx.com.

If you wish to access, correct, or remove any personal data you’ve provided to us, we will do our best to accommodate your request. Please note that deleting your personal information may also result in the deletion of your user account or limit your ability to access certain services.

In some cases, we may be unable to fulfill a request to change or delete information if doing so would violate a legal obligation, regulatory requirement, or result in inaccurate recordkeeping.

Security
Artificial Grass TX, is committed to safeguarding your personal information. We implement a variety of security technologies and procedures and regularly test our systems to help protect your data from unauthorized access, use, or disclosure.

While we take reasonable and appropriate measures to secure your information, please note that no method of transmission over the internet or method of electronic storage is completely secure. As such, we cannot guarantee the absolute security of personal information transmitted to our website. Any data you share with us online is transmitted at your own risk.

We are not responsible for the circumvention of any privacy settings or security measures implemented on the website.

Links and Third-Party Sites
The Artificial Grass TX website may contain links to external websites operated by third parties. Please be aware that we are not responsible for the content, security, or privacy practices of these other sites. We encourage users to be cautious when leaving our website and to review the privacy policies of any site that collects personally identifiable information.

Additionally, our website may include integrations with social media platforms such as Facebook, LinkedIn, Twitter, and others. If you choose to “like,” share, or interact with content via these services, please review their respective privacy policies. If you are logged into a social media account, these platforms may be able to associate your interaction or site visit with your personal profile.

Changes to this Privacy Policy
While most updates are expected to be minor, Artificial Grass TX may revise this Privacy Policy from time to time at our sole discretion. We will post any updated version on our website and, if required by law, provide additional notice of significant changes.

Please note that the use of information we collect is always governed by the Privacy Policy in effect at the time of collection. We encourage you to review this policy regularly to stay informed about any updates.

By continuing to access or use the website after changes have been posted, you agree to be bound by the revised Privacy Policy.

Contact Information and Questions
If you would like to access, correct, amend, or delete any personal information we have about you, please contact Artificial Grass TX at info@artificialgrasstx.com, or by mail at 4890 West Main Street League City, TX 77573.

Updated: June 19, 2025